Institution One-Time Portal Set Up Instructions

  1. The person who will act as the institution’s initial Portal Administrator must register online.
  2. The institution then files the Portal Administrator On-Boarding Return via the Online Reporting (ONR) System.
  3. A confirmation email will be sent to the Portal Administrator when the return has been processed, at which point they can use the Portal.

Portal Administrator Actions

  1. Log into the Portal and set up your second factor method.
  2. Assign your Portal permissions.
  3. Familiarise yourself with our Help pages below to learn more about the Portal functionality, including the request changes that will now have to be requested via the Portal.

Top 5 Most Frequently Asked Questions

  1. Portal Administrator On-Boarding Return guidance (ID: 302)
  2. How do I send a message in the context of a Request Change? (ID: 118a)
  3. How do I register for the Central Bank of Ireland Portal? (ID:72)
  4. How do I set up my second factor method?
  5. Why do I only see my Account Settings? (ID: 184)

All Portal Help

Getting Started

Topics cover registration and login activities, and how your permissions are managed.


Topics cover the tasks for Portal Administrators, including user access and permission management.

Common Troubleshooting

Topics cover issues that may arise during login, including forgot person code and password instructions.

Institution Data

Topics cover the institution data displayed on the Portal.


Topics cover how to view, send and respond to messages on the Portal.

Request Changes

Topics cover what exactly is a Request Change and how you submit a Request Change for your institution.

General Help

Topics cover updating your account details, managing your permissions, and general functionality.

Second Factor Method Help

How to login using your second factor method.

Related Documents

Portal Administrator On-Boarding Return Template | xls 22 KB

Contact Us

Submit your question using our online contact form or call us on 01 224 4400.